Saurabh
Malhotra

€10M

Annual MIPS savings

Delivered approximately €10M in annual MIPS savings through process optimisation, automation, and performance tuning for a major European bank.

10%

Incident reduction via RCA

Reduced incident counts by 10% through structured Root Cause Analysis across Belfius Bank and Belfius Insurance production environments.

15%

Downtime reduction

Cut production downtime by 15% through proactive troubleshooting and support across critical banking applications.

4 yrs

Client-embedded in Europe

Single Point of Contact for Belfius Bank, Belgium — four years onsite, owning knowledge transfer, architecture, and delivery.

Zero

Defects in production

Zero defects in production releases while developing and maintaining COBOL programs for Westpac Bank, Australia.

20%

Less manual intervention

Automated job scheduling and monitoring via TWS/OPC, cutting manual intervention by 20% and improving operational efficiency.